When a smartphone can cost upwards of $1000, it should last for as long as possible. The 2020 like Motorola Edge launched with just one promised Android update and later updated to two after some backlash. The length of support is inconsistent across all manufacturers and in some cases, unjustifiable. This has long been a shortcoming in the Android world. Android smartphone owners do not get to see this level of support. Apple has led the way for a long time by offering between five and six years of iOS updates, while older devices like the 2015 iPhone 6S (which can only run iOS 15) received a security patch in July 2023.
Longer software support is a win for consumers and the environment because it means people can hold on to their devices for longer.